T-Mobile in Kansas City, MO Closed now

Reviews about T-Mobile

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  October 02, 2019, by Tsemka Och
  Terrible customer service!!!! I wanna give zero star if I could rate 0. I received higher bill than I expected this month and went there to get explained with all the details. The girl first I have seen was fine, tried her best to explain, but it was still confusing and she called her manager or someone from back who was supposed to help better. The manager or someone the older lady seemed so mad and rude, was talking to me like a I am dumb!!! No pleasant tone, no nice attitude, was giving me a bad look. T-mobile should educate their employees about customer service or hire better people. Definitely going to cancel and going to different carrier!