T.J. Maxx in Kansas City, MO Open now

Reviews about T.J. Maxx

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  March 13, 2020, by Katrina Hickam
  I shop at this location often, sometimes once a week. I try on clothes most every time I'm there. They have to count your clothes (even if you tell them how many you have) which I guess I can understand however today as I left the dressing room, with the 3 items I walked in with, I placed the number on the counter and walked out. I did not plan on buying any of the items but I thought I would go ahead and put the clothes back to be nice. As I'm walking away, the dressing room attended hollers at me to come back because she needs to count my clothes. I was confused to why she needed to count my clothes again. I told her I was putting them back and no one has ever asked me to count my clothes as I exited the dressing room. She said it was store policy, a policy I've never expericed there before. I was made to feel like a thief. She made me feel like I was trying to pull a fast one and steal something. I do not appreciate being treated like a criminal when I was simply trying to be nice. I was so upset with the situation I walked out without purchasing anything. If this location has a problem with theft I suggest they come up with a different method of cracking down on it opposed to treating honest people like they are liars and thieves.